Communication Skills

Learning Outcomes

The focus of this module is teaching communication skills. By the end of this module, you will be able to:

• Understand the importance of communication.
• Identify your expectations and needs.
• Clearly communicate your expectations.
• Differentiate between facts, feelings and judgments.
• Listen actively and engage in constructive feedback.

Module Worksheet

• Effective Communication Worksheet

Additional Resources

• Asking for what you want or saying no - Psychology Tools
• Nonviolent Communication: A Language of Life by Marshall Rosenberg
• Collaboration Challenges
• Active Listening Guide - UC Berkeley's Greater Good Science Center
• Caltech programs and resources, more info can be found here!